Maintenance & Support
Launching is just the beginning. We provide security patches, dependency updates, performance monitoring and fast support — so your site or app stays healthy after launch.
Keep it running, keep it current
Launching is just the beginning. Software needs ongoing attention — security patches, dependency updates, performance monitoring, bug fixes and small improvements that compound into a better product over time. We provide the maintenance that keeps your applications healthy and your team focused on what's next.
What maintenance includes
We offer flexible monthly plans tailored to your application's needs. Every plan covers the essentials — security updates, dependency management, uptime monitoring and bug fixes — with optional add-ons for new feature development and priority support.
Security and updates
- CMS, framework and dependency updates
- Security patching and CVE monitoring
- SSL certificate renewals, DNS monitoring
- Backups and restore testing
Monitoring and performance
- 24/7 uptime monitoring with fast alerting
- Performance monitoring — load time, Core Web Vitals, database queries
- Error tracking with Sentry or similar tools
- Server resource monitoring (CPU, memory, disk)
Support and improvements
- Bug fixing — fast response to critical issues
- Small improvements and content changes (hours included)
- Advice on new feature development
- Priority support via email, Slack or phone
Why maintenance matters
An unmaintained application rots — security holes, outdated libraries, tech debt that grows every week. Catching up a 2-year-behind system can cost more than an entire maintenance plan over time. Maintenance isn't an expense — it's insurance against security incidents, downtime and the chaos of rush reworks.
Frequently Asked Questions
How much does maintenance cost?
Three tiers. Basic — €150/month: security updates, uptime monitoring, monthly report, 2h of change work. Business — €450/month: Basic + performance monitoring, error tracking, 8h, fast response (within 4h on business days). Enterprise — from €1,200/month: full DevOps, 24/7 monitoring, SLA, dedicated developer, 20+ hours for changes.
How fast do you respond to issues?
For critical issues (site down, payment errors, data inaccessible) we respond within 1–4 hours on Business and Enterprise plans. Basic plan — 8–24 hours. Other improvements are scheduled within the month.
Can I cancel the plan?
Yes, anytime with 30-day notice. We hand over all documentation, access and backups so your team or another developer can continue.
Do unused hours roll over?
In many maintenance contracts they don't. With us — they roll over to the next month (but not beyond a couple of months), so you don't pay for nothing.
Do you maintain sites you didn't build?
Yes. We start with a technical audit to understand system state, code quality and tech debt. We then propose a maintenance plan with concrete recommendations. We work with Laravel, Next.js, React, Node.js, WordPress and other common stacks.
